RF Low Battery

An RF Low Battery signal occurs when an RF device on your alarm system has a battery that is running low or is completely flat. ‘RF’ stands for Radio Frequency, which means that the device is wireless and runs on batteries to keep it working.

Devices such as Reed switches, PIR (Passive Infra-Red) sensors or Smoke Detectors can be wireless. It is extremely important that the devices for your system are kept operational at all times. If a device is not working due to the battery running flat, your security and smoke detection system is at risk of being compromised. ADT strongly recommends that you replace the battery at your earliest convenience and that you use an ADT qualified Technician to service your system.

To ensure the optimum performance of your system, we highly recommend a regular maintenance schedule. For more information on our affordable maintenance packages or for alternative options on battery replacement phone 131 005 between 8am-8pm Monday to Friday.

If you choose to change the batteries yourself you may access a user manual for your alarm system by visiting our Alarm Panel User Manuals Listing, however changing the batteries yourself will invalidate any remaining product warranty.

Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131005, option 5.

The VRT User Manual can be found here and it is a free service. If you have not been set up for this please call 131 005.

Frequently Asked Questions


How do I determine which device in my system requires a battery replacement? You may have been sent an SMS text message with the details of which device is running low or completely flat. Otherwise, refer to your User Manual or keypad to determine which device is sending the RF Low Battery signal.

Which battery type do I need? You can find this out in a number of ways. 1) Use your system type to find out what batteries you need online here. 2) Refer to your user manual. 3) Open the sensor and check battery type. Warning Note: Please ensure you place your system on test before you inspect or change the batteries to prevent triggering a false tamper alarm. You can do this by phoning the ADT VRT Service on 131005, option 5.

What if my system is still in warranty?  If your system is in warranty and a low battery signal has occurred and you choose to replace the batteries by yourself, it will invalidate any remaining warranty. Therefore, we highly recommend you organise an ADT qualified technician to attend site. Please call 131 005 and we will schedule a technician to attend at a time that best suits you.

If I replace the batteries in the device that has triggered the low battery signal, should I replace the batteries in the other devices? Yes! As your systems devices were installed together it is likely that the batteries in other similar devices are also towards the end of their effective life. We highly recommend you replace the batteries in all your devices to prevent the system being at risk of being compromised by flat batteries. We recommend you take a record of the length of the battery life and set a reminder for future reference.

Regards,

Security Monitoring Centre

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