False Alarms
Even if you operate your system correctly, sometimes false alarms can occur. Unfortunately persistent false alarms can lead to your keyholders ignoring calls to attend your alarm when it goes off.
False alarms are caused by a variety of reasons including:
- Open windows or external doors causing draughts which move curtains or plants
- Pets not being confined to designated rooms
- Insects and cobwebs interfering with alarm sensors
- Electrical items which can change temperature quickly
- Keyholders or users who are unfamiliar with your system
Here are a few tips and hints on how to best avoid false alarms:
Before leaving your property
- Secure all windows and doors
- Confine pets to designated rooms by keeping doors shut
- Ensure detectors are free of insects and cobwebs
At night
- Keep windows and doors shut in rooms which are being protected by sensors
- Confine pets to designated rooms
Be prepared
- Make sure everyone in the house knows how to use your system and show them how to cancel any unwanted alarms
Ensure
- Make sure sensors are not obstructed by furniture or suspended objects such as festive or party decorations.
Take Care
- Protect sensors when doing any building work
- If you are going away ensure all your key holders know
- How to switch off the alarm
- How to cancel a false alarm
- Your password/voice code if ADT needs to verify your alarm
My ADT
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- Licenses:
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- VIC No. 65201491P
- WA No. SA40562
- SA No. ISL152299
- NSW No. 405187443
- ACT No. 17501009
- QLD No. 3258669
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