FAQs

Your system will record all the alarms that occurred during the last armed period. If an alarm was triggered, the keypad will display “Alarms in Memory”.

In case of a burglar alarm, leave the premises and call your Security Company from a safe place.

How do I view the list of the alarms that occurred?
When an alarm has occurred, the LCD screen will display
“Alarms in Memory [MEM] to View”.1) Press the [MEM] button.
Each zone whose alarm was triggered will appear below “Alarm in:”.

2) Press the button to exit the Alarm Memory Display.

The zones in alarm will remain in the Alarm Memory until the next time that area is armed.

EVENT RECORD DISPLAY

The Event Record Display will record the user-initiated actions that occurred in your system as well as any alarms or troubles. For example, when a valid code is entered, the User Access Code and the action taken (arm, disarm, etc.) is recorded.

You have the choice of viewing the events in all the areas assigned to your User Access Code or by individual area. In either case the most recent event is displayed first.

You will only be able to view the events that occurred in the areas assigned to your User Access Code.

How do I view the Event Record?
1) Enter your [ACCESS CODE].2) Press the [7] button.

3) To view events:

Press the [0] button for all areas

Press the [1] button for only the First Area

Press the [2] button for only the Second Area

Press the [3] button for only the Third Area

Press the [4] button for only the Fourth Area

4) Use the [▼] button to view subsequent events.

5) Press the [CLEAR] button to exit.

Once you have entered the Event Record Display, you can change the order that the Event Record screens (see Figure 6-1) appear by pressing the [7] button. If you already know the number of the event you want to view, press the [MEM] button and then enter the event’s number.

ARMING

When the system is armed, it will respond to any breach in the zones according to the way each zone is programmed. For example, if someone opens a window that is armed, the system can trigger an alarm and alert your Security Company.

EXIT DELAY TIMER

When you arm the system, it will start the Exit Delay Timer to provide you with enough time to exit the protected area before the system is armed. The Status Light will flash green while the time elapses. The timer can be assigned different time limits and the keypad can be programmed to beep while the time elapses on the timer. Discuss these options with your installer.

REGULAR ARMING

This method is used for the everyday arming of the system. All zones within the protected area must be closed to arm the system.

How do I regular arm the system?

1) Enter your [ACCESS CODE].
After Confirmation Beep, “Access Granted” should appear.

2) Press the [ARM] button.
If you have access to more than one area, press the Number Button representing the area you want to arm or [0] for all assigned areas, or use the ▲ and ▼ buttons and press [ENTER] when the area you want to arm appears.
After the Confirmation Beep, “Regular Arming” should appear on the LCD screen and the exit delay timer will begin the countdown to arming.

Note: If enabled by your installer, the One-Touch Buttons or a keyswitch can also be used to arm the area.

STAY ARMING

Stay Arming will partially arm your system to permit you to remain in the protected area. Based on your instructions, your installer will program specific zones as Stay Zones. These zones will not arm when you Stay Arm. For example, you can arm your doors and windows at home without arming the motion detectors so you will be protected while you sleep. Only User Access Codes with the Stay and Instant Arm option enabled can Stay Arm the system.

Stay Arming with Delay
Stay Arming with Delay functions like Stay Arming except the installer can program armed zones with an Entry Delay Timer. If these zones are accidently triggered, the timer will start to allow you time to disarm the area(s).

How do I Stay Arm?

1) Enter your [ACCESS CODE]
After Confirmation Beep, “Access Granted” should appear.

2) Press the [STAY] button.
If you have access to more than one area, press the Number Button representing the area you want to Stay Arm or [0] for all assigned areas, or use the ▲ and ▼ buttons and press [ENTER]when the area you want to stay arm appears.
After the Confirmation Beep, “Stay Arming” should appear on the LCD screen and the exit delay timer will begin.

Note: If enabled by your installer, the One-Touch Buttons or a keyswitch can also be used to arm the area.

INSTANT ARMING

This feature is similar to Stay Arming. Instant Arming will partially arm your system to permit you to remain in the protected area, but all zones, including the entry/exit point, are changed to instant alarm zones. Therefore, if any armed zone is breached, the alarm will instantly be triggered. Only User Access Codes with the Stay and Instant Arm option enabled will be able to Instant Arm.

Instant Arming with Delay
Instant Arming with Delay functions like Instant Arming except the installer can program certain armed zones within the protected area(s) with an Entry Delay Timer. If these zones are accidently triggered, the timer will start to allow you enough time to disarm the area(s).

How do I Instant Arm?

1) Enter your [ACCESS CODE]
After Confirmation Beep, “Access Granted” should appear.

2) Press the [5] button. If you have access to more than one area, press the Number Button representing the area you want to Instant Arm or [0] for all assigned areas, or use the ▲ and ▼ buttons and press [ENTER] when the area you want to stay arm appears.
After the Confirmation Beep, “Instant Arming” will appear briefly on LCD screen and the exit delay timer will begin.

Note: If enabled by your installer, the One-Touch Buttons or a keyswitch can also be used to arm the area.

FORCE ARMING

Force Arming allows you to arm your system when specific zones are open. Certain zones can be programmed by the installer to remain unarmed when you initiate Force Arming. Once the open zone is closed, however, the system will then arm it as well. Only User Access Codes with the Force Arm option enabled can Force Arm the system. Also, see section 3.8 Auto-Arming for another everyday arming option.

This feature is commonly used when a motion detector is protecting an area that is occupied by a keypad. During Force arming, the motion detector will remain unarmed until you exit the area that it protects. The system will then arm the motion detector.

How do I Force Arm?

1) Enter your [ACCESS CODE]
After Confirmation Beep, “Access Granted” should appear.

2) Press the [FORCE] button. If you have access to more than one area, press the Number Button representing the area you want to Force Arm or [0] for all assigned areas, or use the ▲ and ▼ buttons and press [ENTER] when the area you want to stay arm appears.?
After the Confirmation Beep, “Force Arming” will appear briefly on LCD screen and the exit delay timer will begin.

Note: If enabled by your installer, the One-Touch Buttons or a key switch can also be used to arm the area.

ONE-TOUCH BUTTONS

At the touch of a button you can view the Area Status Display for a Partitioned System.

Press and hold:

[1][2]To view each protected area
in a Partitioned System
[3][4]

Your installer can also program your system to respond to certain features with just a touch of a button. You will then have access to the following features without using your User Access Code by pressing and holding the desired button.

Press and hold:

[ARM] To Regular Arm[5] To Instant Arm
[STAY] To Stay Arm[6] To change keypad settings
[FORCE] To Force Arm[7] To view Event Record Display
[BYP] For Bypass Programming
[DISARM] To Disarm a Stay or Instant armed area(s)

KEYSWITCH ARMING

Your installer can add a keyswitch to arm and disarm your system. The keyswitch can be programmed to Regular, Stay, Force, or Instant Arm, and Disarm a specific area. The keyswitch will also be programmed by the installer to function as a Maintained or Momentary keyswitch.

Maintained Keyswitch

To arm the system, place in the “on” position.
To disarm the system, place in the “off” position.

Momentary keyswitch

To arm the system, place in the “on” position briefly then place it back in the “off” position. Repeating this process will disarm the system.

AUTO-ARMING

Your installer can program your system to allow you to arm your system automatically if specific conditions occur.

Timed Auto-Arming

If enabled, you can set the time that an area will arm itself automatically.

How do I set the Auto-Arming timer?

1) Enter your [ACCESS CODE]
After Confirmation Beep, “Access Granted” should appear.

2) Press the [0] button.

3) Press the [MEM] button.
If you have access to more than one area, press the area’s number or use the ▲ and ▼ buttons and press the [ACC] button when the area you want to program appears on screen.
4) Enter the [TIME] you want the area to be armed according to the 24-hour clock (i.e. 9 a.m. is 09:00 and 9 p.m. is 21:00).
5) Press the [ENTER] button to save and exit.

No Movement Auto-Arming
Your system can be programmed to send a report to the Security Company and/or arm the system if there is no activity in the area during a specified period of time. Speak to your installer about this feature.

DISARMING

When the system is disarmed, the alarm system deactivates the zones so the alarm will not be triggered if zones are breached. Any user can disarm the system unless their code has been assigned the Arm Only option.

ENTRY DELAY TIMER

Your installer will program designated entry points (i.e. the front door) with an entry delay. This delay will allow you enough time to enter your code to disarm the system before the alarm is triggered.

DISARMING AN ARMED SYSTEM

You can only disarm the area to which your User Access Code is assigned. User Access Codeswith the Arm Only option cannot disarm area(s).

How do I disarm the system?
If you are disarming a Stay or Instant Armed area, go to step 2.1) Enter through a designated entry.
The keypad will beep and begin the Entry Delay Timer.

2) Enter your [ACCESS CODE].

3) Press the [DISARM] button.
If you have access to more than one area, press the area’s number, press the [0] button for all areas, or scroll and press [ENTER] when the area you want to disarm appears.
After Confirmation Beep, “Success Disarm” should appear on LCD screen.

If enabled by the installer, a One-Touch Button or a keyswitch can also be used to disarm the area.

How do I disarm an accidentally triggered system?
1) Enter your [ACCESS CODE].
2) Call your Security Company quickly to advise them of the false alarm.

BYPASS PROGRAMMING

The installer can program certain zones with the bypass option. This will enable you to program the system to bypass certain zones when you arm the protected area. When a zone is bypassed, it will remain unarmed once the system is armed. This option may be useful, for example, when you are renovating part of the protected area. The system will keep the bypassed zone(s) in memory until the area is armed. Once the area is disarmed, the system will unbypass the zones.

To bypass a zone:
The zone must have the Bypass option programmed by the installer.
Your User Access Code must be programmed to enable the Bypass option.
Your User Access Code must have access to the zone’s Area Assignment.

Fire Zones cannot be bypassed

Zone Bypass

How do I activate the Zone Bypass feature for a zone?

1) Enter your [ACCESS CODE].
After Confirmation Beep, “Access Granted” should appear.

2) Press the [BYP] button.

3) Enter the zone number or use the ▲ and ▼ buttons and press [BYP] once the zone you want to bypass appears.
If “zone bypassed” does not appear on the screen and the keypad emits the Rejection Beep, the zone may not have the bypass feature enabled.

4) Press the [ENTER] button to exit.

Bypass Recall
Bypass Recall reinstates all the zones that had Zone Bypass activated the last time the system was armed.

How do I activate Bypass Recall?

1) Enter your [ACCESS CODE].
After Confirmation Beep, “Access Granted” should appear.

2) Press the [BYP] button.

3) Press the [MEM] button.
Zones bypassed during the last time the system was armed are bypassed.

4) Press the [ENTER] button to exit.

If you have a Partitioned System, only the zones in the area(s) assigned to your User Access Code will be affected.

Use the ▲ and ▼ buttons if you want to verify which zones were bypassed the last time the system was armed after you press the [MEM] button. “Bypassed” or “Zone Normal” will appear below the zones. If you want to unbypass a zone or vice versa, press the [BYP] button.

PROGRAMMING CHIME ZONES

You can program the keypads to emit a rapid, intermittent beep whenever designated zones are opened or only when opened between certain hours. These zones are referred to as Chime Zones. Your installer can program your Chimed zones to also beep upon closure.

  1. Enter your ACCESS CODE
  2. Press [9]
  3. Press [1] to Chime a zone
  4. Enter the number of the zone you want to Chime or use [▲] or [▼] to scroll the list
  5. Press [ACC] to Chime or Unchime the zone when it appears on the screen
  6. Press [ENTER] to save
  7. Press [CLEAR] to exit
  1. Press [2] to set the time period zone(s) will beep when opened
  2. Enter the time that you want all Chimed zones to start beeping when opened (HH:MM)
  3. Enter the time you want all Chimed zones to stop beeping when opened (HH:MM)
  4. Press [ENTER] to save
  5. Press [CLEAR] to exit.

PANIC ALARMS

Your system can be programmed to send an alarm to your Security Company to alert them that you require emergency assistance when you press a pre-determined combination of Number Buttons on the keypad. The three Panic Alarms can be programmed to request help from the police, a medical facility, the fire department, or anyone you wish. Ask your installer about programming these features in your system.

Emergency Panic

When you press the 1 and 3 buttons at the same time and hold them for two seconds, the system will generate an alarm. The alarm can be programmed to be either silent or audible according to your preference.

Auxiliary Panic

When you press the 4 and 6 buttons at the same time and hold them for two seconds, the system will generate an alarm. The alarm can be programmed to be either a silent or audible according to your preference.

Fire Panic

When you press the [7] and [9] buttons at the same time and hold them for two seconds, the system will generate an alarm. The alarm can be programmed to be either a silent or audible according to your preference.

QUICK FUNCTION BUTTONS

You will only need to use the Quick Function Buttons upon your installer or Security Company’s request. Only the System Master Code or User Access Codes with the Master feature enabled will be able to access these functions.

How do I access the Quick Function Buttons?

1) Enter your [SYSTEM MASTER CODE] or [ACCESS CODE] with Master feature.

2) Press the [0] button.

3) Press one of the following for the system to:
[STAY] button: send a test report to the Security Company
[FORCE] button: call the Security Company’s diagnostic software.
[ARM] button: answer the Security Company’s diagnostic software.
[DISARM] button: cancel the communication with the Security Company.

Everything you need to know about your security system is clearly displayed on the large LCD screen. The menus and the prompt on the LCD screen provide simple, step-by-step instructions on how to use your system and display what is occurring in your system. The following sections will introduce you to the roles of the buttons, the lights, and messages on your Digiplex LCD Keypad.

AUDITORY FEEDBACK (BEEP TONES)

When you enter information on the keypad, the keypad will guide you with beep tones to communicate acceptance or rejection of your entries.

Confirmation Beep: When an operation (i.e. arming/disarming) is successfully entered or when the system switches to a new status/mode, the keypad emits an intermittent beep tone (“BEEPBEEP- BEEP-BEEP-BEEP”).

Rejection Beep: When the system reverts to previous status, or when an operation is incorrectly entered, the keypad emits a tone (“BEEEEEEEEEEP”).

KEYPAD INDICATOR LIGHTS

The state of the two colored lights on the keypad represents a specific condition in your system.

LCD SCREEN

The LCD (liquid crystal display) is a 32-character screen that communicates messages, instructions, and the status of your system. The backlight, contrast, and scrolling speed are adjustable. Your installer can customize many of the messages to suit your needs.

Normal Mode

When no actions are being performed on the keypad, the keypad will remain in Normal Mode as shown in Figure 2-2 on page 9 and will automatically display:

  • The current status of the zones for every area the keypad is assigned
  • The Alarm Memory Display if any alarms have occurred
  • The Trouble Display if any troubles are occurring
  • The current state of the Indicator Lights

Normal and Confidential Mode

PARADOX FAMILY
1999/11/25 09:00

In Normal Mode, the LCD screen will display “Paradox Family” and the time & date, as well as scroll the system, zone and trouble status for every area to which the keypad is assigned.

CONFIDENTIAL
1999/11/25 09:00

In Confidential Mode, the LCD screen will only display “Confidential” and the time & date (as shown),Depending on how your keypad was program, Normal Mode will only appear once a button is pressed or a User Access Code is entered.

Confidential Mode

The installer can program keypads not to display the status of your system automatically by changing the LCD screen to Confidential Mode. In Confidential Mode:

  • The zones and status messages will NOT be displayed
  • The Indicator Lights will not illuminate
  • Depending on how your keypad was programmed by the installer, you must either press a button or enter your User Access Code to illuminate the Indicator Lights and activate Normal Mode.

User Menu

Once you enter your User Access Code and are granted access to the system, the LCD screen will display the User Menu as shown in Figure 2-3. From this menu you can access various features and other menus. Depending on the User Options programmed on your User Access Code, you will have access to some or all of the features and menus in the User Menu.

Press the desired Action Button, or scroll through the menu by using the ▲ and ▼ buttons on the right of the keypad and press the [ENTER] button. Once you have completed an action (i.e. arming, disarming, etc.), the LCD screen will return to Normal Mode.

PARADOX FAMILY
1999/11/25 09:00

Normal Mode

USER ACCESS CODE
1999/11/25 09:00

Enter your access code. If the code is valid, the LCD screen will briefly display ACCESS GRANTED and proceed.

CODE 01
SELECT ACTION

User Menu

Multiple-action

The Multiple-action feature permits you to complete more than one action after entering the User Menu. If your installer has enabled this feature, the LCD screen will return to the User Menu after each action so you may perform another action without having to re-enter your User Access Code. Press the [CLEAR] button to exit the User Menu.

PARTITIONED SYSTEM

Your installer can design your system to recognize up to four separate protected areas. A separated system is called a Partitioned System, which can be useful in situations where shared security systems are more practical. For example, a company that has both an office area and a warehouse area can arm and disarm each area separately and control the access to each area. Therefore, one person may have access to only one area, whereas another person may have access to all areas. Access to the areas is determined by the User Access Code.

AREA STATUS DISPLAY

In Area Status Display you will be able to see the status of the areas in a Partitioned System for the area(s) the keypad is assigned. If your LCD screen is in Confidential Mode , you must first press a button or enter your User Access Code to activate Normal Mode depending on how your keypad is programmed.

How do I see the status of the zones?
1) Enter your [ACCESS CODE]
2) Press the numbered button corresponding to the desired area:

[1] = Area 1[3] = Area 3
[2] = Area 2[4] = Area 4

3) The keypad will emit a Confirmation Beep and will remain that Area’s status for two minutes then return to Normal or Confidential Mode. You can perform the next desired action from Area Status Display.

In Area Status Display the following will scroll on the LCD screen:

  • “ready” if all zones in the selected area are closed
  • “not ready” if zones in the selected area are open
  • open zones within that area
  • “Trouble(s)” if a trouble has occurred
  • “Alarms in Memory” if an alarm has occurred.

PROGRAMMABLE OUTPUTS (PGMS)

Your Digiplex system includes five programmable outputs (PGMs) that can be programmed by your installer. A PGM triggers when a predetermined event or series of events occurs in your system. The PGMs can be programmed to reset smoke alarms, turn on light switches, open or close garage doors and much more. Ask your installer about this useful feature.

KEYPAD SETTINGS

You can modify the keypad settings to suit your needs.

1) Scrolling Speed is how long the messages stay on the screen before moving to the next message.

2) Backlight refers to the illumination behind the buttons and LCD screen.

3) Contrast refers to how dark or pale characters on the screen will appear.

Modifying LCD screen settings

Enter your [ACCESS CODE]
Press [6]
Press [1]
Scrolling Speed: Choose a number from 0 to 10
(10 is the slowest)
Press [2]
Backlight: Choose a number from 0 to 7
(7 is the brightest)
Press [3]
Contrast: Choose a number from 0 to 4
(4 has the most contrast)
[▲][▼]
To increase or decrease the numbers
Press [ENTER]
Press [CLEAR] to exitPress [▼] to move to the next setting

ACCESS CODES

Access Codes allow access the system. These codes can be programmed to permit access to all or some features and areas. The installer will program User Access Codes to be four digits, six digits, or variable from one to six digits in length. Each digit can be any value between zero and nine. If the installer programmed your system to accept a variable code length, you may have to press the [ENTER] button after entering their User Access Code. Only the System Master Code cannot be less than 4 digits.

KEYPAD LOCK-OUT

If a consecutive number of invalid codes are entered on the keypad, the installer can program the system to lock-out access from the keypad for a specified period of time.

ERASING ACCESS CODES

To delete existing Access Codes, follow the directions in Figure 5-2, but press the [CLEAR]button in Steps 5, 6, and 7. Once the information is erased, press the button to save and exit.

SYSTEM MASTER CODE (Default 123456)

The System Master Code will give you access to all the features available on your system as well as the ability to add, modify, or delete any User Access Codes. We suggest that you change this code to prevent others from accessing and changing your options without authorization.

How do I change the System Master Code?

1) Enter the current [SYSTEM MASTER CODE].
After Confirmation Beep, “Access Granted” should appear.

2) Press the [0] button.

3) Press the [ACC] button.
“User code [ ] Enter a number” should appear on LCD screen.

4) Enter the numbers [0] and [1].

5) Enter a [NEW CODE].

6) Press the [CLEAR] button to exit.

USER ACCESS CODES

Your system supports up to 63 User Access Codes. Codes are given a User Number between 02 and 64 (User Number 01 is the System Master Code).User Access Codes can be programmed with various options that will allow you to control the access to your system. TheSystem Master Code and codes with the Master feature can program User Access Codes with their User Options and Area Assignment.

If the keypad emits a Rejection Beep once you have completed all the steps, you may have chosen an existing User Code or the Master code used to modify or create the code does not have access to the User Options or Area Assignment programmed.

You grant users access to the features or areas by turning ON or OFF the number corresponding to the option or area. The option is considered ON when the number appears within the brackets. You turn options ON and OFF by pressing the number buttons on the keypad (see example Figure 5-1).

Figure 5-1: Example of Activating Options

001 USER OPTIONS
[********]
All options are OFF. The user does not have access to the options. Press the [4] button.
001 USER OPTIONS
[***4****]
Option 4 is ON. The user now has access to option 4. Press the [4]button again.
001 USER OPTIONS
[********]
Option 4 is now OFF. The user no longer has access to option 4.

Figure 5-2: Programming User Access Codes

1)
PARADOX FAMILY
1999/11/25 10:36
Enter your [ACCESS CODE] System Master Code or User Access Code with Master feature only.
2)
CODE 01
SELECT ACTION
Press [0] to enter Programming Menu.
3)
ACCESS CODE
[ACC]TO PROGRAM
From Programming Menu press [ACC].
4)
USER NUMBER [ ]
ENTER A NUMBER
Choose the 2-digit User Number you want to program or press [▼] to scroll the list of codes (“Code Empty” will appear for an unused code). Press [ACC] once desired code appears.
5)
USER CODE 0 0
[ _       ]
Enter a User Code. If you do not want to change an existing one, press [▲] to reach the User Options screen.
Do not press [ENTER]
6)
0 0 0 USER OPTIONS
[********]
Program the User Options from Table 1. Once the options are programmed, press [▲] to reach the Area Assignment screen.
Do not press [ENTER]
7)
0 0 0 ASSIGN AREA
[********]
Program the Area Assignment from Table 2. Once the area(s) are programmed, press [▼] to return to the User Options screen or press [ENTER] to save and exit.

Table 1: User Options
Options on the User Access Codes that activate access to features.

Press option on/offOption Description
[1] off [2] offMaster feature disabled.
[1] on [2] offMaster feature enabled.
Modifies User Code only.
[1] on [2] onFull Master feature enabled.
Create or modify other User Codes, User Options, and Area Assignment according to its own User Options and Area Assignment.
[3] offDuress feature disabled.
[3] onDuress feature enabled.
Can arm, disarm, and send a silent alarm to the Security Company. For use when someone forces you to arm or disarm areas.
[4] offBypass feature disabled.
[4] onBypass feature enabled.
Can deactivate zones using the Bypass feature
[5] offArm Only feature disabled.
[5] onArm Only feature enabled.
Can arm assigned areas, but CANNOT disarm.
[6] offStay & Instant Arm feature disabled.
[6] onStay & Instant Arm feature enabled.
Can Stay or Instant Arm the system
[7] offForce Arm feature disabled.
[7] onForce Arm feature enabled.
Can Force Arm the system.
[8] offUser Access Code obeys the keypad’s area assignment in a Partitioned System.
When you enter your User Access Code, the keypad will permit access only to areas it controls.
[8] onKeypad obeys the User Access Code’s area assignment.
The keypad will permit access to all the areas assigned to the User Access Code regardless which areas the keypad controls.

Table 2:Area Assignment

In a Partitioned System the system can be divided into four distinct protected areas. Programming access to a specific area or areas is called Area Assignment. User Access Codes are only able to perform actions (arming, disarming, etc.) in the area(s) the code is assigned.

Press button on/offArea Assignment
[1] onAccess to Area 1
[2] onAccess to Area 2
[3] onAccess to Area 3
[4] onAccess to Area 4
All four buttons offControls PGMs only (if PGMs are programmed by the installer).

When the area’s number is OFF, the User Access Code does not have access to that protected area.

STANDARD FIRE ZONE

During a fire alarm, the bell/siren will emit an intermittent sound (BEEPBEEP- BEEP) until silenced or reset. If the zone is a Standard Fire Zone, the system can immediately send an alert to your Security Company.

How do I disarm the system if it was accidentally triggered?

1) Enter your [ACCESS CODE].

2) Call your Security Company quickly to advise them of the false alarm.

The Fire Zone may reset itself once the problem has cleared. If it does not, simultaneously press and hold the [CLEAR] and [ENTER] buttons for two seconds or speak to your installer.

DELAYED FIRE ZONE

During a fire alarm, the bell/siren will emit an intermittent sound (BEEPBEEP- BEEP) until silenced or reset. If the zone is a Delayed Fire Zone, there is an automatic delay before the system contacts the Security Company. This will prevent unnecessary reporting of false alarms.

If you are unable to cancel the fire alarm, the system will send an alert (if connected). Call your Security Company to advise them of the false alarm.

What do I do if the fire alarm is set off accidentally?

1) Press the [CLEAR] button within 30 seconds of the alarm.

2) Clear the problem from the area.

3) If problem remains, the alarm will sound again. Press [CLEAR]again.
These steps will instruct the system to delay reporting the alert to the Security Company.

The Fire Zone may reset itself once the smoke has cleared. If it does not, simultaneously press and hold the and buttons for two seconds or speak to your installer.

8.3 FIRE SAFETY TIPS

During a fire, time is the biggest enemy and every second counts! What should you do to prepare in case of a fire in your home or business?
1) Remind everyone to escape first, then call for help.
2) Develop a fire escape plan and designate a meeting place outside.
3) Practice the escape plan frequently.
4) Plan two ways to escape from every room, if possible.
5) Practice feeling the way out with eyes closed.
6) Remind everyone never to stand up during a fire, always crawl low under the smoke and keep mouths covered.
7) Instruct everyone never to return to a burning building for any reason; it may cost them their life.
8) Check smoke alarms regularly; working smoke alarms dramatically increase everyone’s chances of surviving a fire.

MINIMIZING HOME FIRE HAZARDS

How can you avoid the three most common causes of fires at home?
1) Never leave cooking food unattended. Cooking fires often result from unattended cooking and human error, rather than mechanical failure.
2) Stay alert when smoking. Careless smoking is the leading cause of fire deaths. Smoke detectors and smolder-resistant bedding and upholstered furniture are significant fire deterrents.
3) Maintain your heating system. Heating is the second leading cause of residential fires. However, heating fires are a larger problem in single family homes than in apartments. Unlike apartments, the heating systems in single family homes are often not professionally maintained.
4) Since fires produce smoke and deadly gases that can overcome occupants while they sleep, smoke detectors should be installed outside each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit, including basements.

How do I reset the time and date?

1) Press the [8] button.

2) To change the time, place the underline under the desired number by using the [▲] button and enter the hour and minutes according to the 24-hour clock (i.e. 9pm is 21:00).

3) To change the date, place the underline under the desired number and enter the correct date according to year/month/day.

4) Press the [ENTER] button to exit.

BURGLAR ALARM TESTING

Two people are needed to complete this test. One person will watch the LCD screen on the keypad while the other person walks around the protected area and open the zones (i.e. open the doors and window that are protected, walk in the path of the motion detectors, etc.). The LCD screen will display the opened zones. If a zone does not register, contact your installer. Your installer will provide details on the best way to test your system.

FIRE ALARM TESTING

Do NOT use an open flame or burning materials to test your fire detection devices. Your installer will provide details on the best way to test your system.

SYSTEM MAINTENANCE

Under normal use your system requires no maintenance other than regular testing. We recommend that your installer change the battery every three years.

SYSTEM TEST

Speak to your installer before conducting a system test since the system must be programmed to respond to the test instructions. It is normally recommended that you conduct the system test once a week, but contact your installer for instructions concerning your particular system.

How do I conduct the system test?
1) Call Security Company to advise them that you are testing the system.
2) Enter your [ACCESS CODE].
3) Press the [8] button.
The system will test all its connections and can send a report to your Security Company. If the system detects a problem, the Trouble Display will show on the LCD screen. Call your installer for repairs.

TROUBLE DISPLAY

If your system is tampered with or experiences problems, the Trouble Display will appear on the LCD screen. Most of the trouble conditions can be programmed by your installer to be reported directly to your Security Company. A keypad will only display troubles that occur in the area(s) to which it has been assigned.

Potential troubles have been sorted into eight groups. The messages that the LCD screen will display after experiencing the trouble are listed below with a brief explanation of the cause.

We strongly suggest that you inform your Security Company of the trouble and allow them to service your system.

How do I view the Trouble Display?

1) When in Normal Mode and “Trouble(s) [TRBL] to View” appears on the LCD screen.

2) Press the [TRBL] button. The Group heading will appear with the particular trouble causing the problem. The Troubles by Group are listed below.

3) Use the [▲] and [▼] buttons to view the specific trouble.

If your keypad is in Confidential Mode, “Troubles [TRBL] to View” will not appear on the LCD screen until you enter your User Access Code or press a button, depending on how your keypad was programmed.

Group 1:System

AC Failure
The control panel has detected a power failure. This means that your system is running on the back-up battery. This trouble can be programmed not to appear on the LCD screen when it occurs. The AC Light on your keypad will be turned off during a power failure. If this trouble occurs when your establishment is not experiencing a power failure, call your Security Company for repairs.

Battery Trouble
The back-up battery is disconnected, needs to be recharged, or replaced.

AUX Current Limit
Devices connected to the control panel have exceeded current limits. The Auxiliary Output will shutdown until the trouble has been rectified.

Bell Current Limit
The bell or siren connected to the control panel has exceeded current limits. The Bell/Siren Output will be shutdown until the trouble is rectified.

Bell Absent
The control panel has detected that the bell or siren is not connected.

ROM check Error
The control panel registers a memory error.

Group 2: Communicator

TLM (Telephone Line Monitor)
The control panel is unable to access the telephone line.
Fail to Communicate 1
Fail to Communicate 2
Fail to Communicate 3
Fail to Communicate 4

The control panel has tried all assigned telephone numbers and has failed to communicate with the Security Company.

Fail to Communicate PC
The control panel is unable to communicate with the Security Company’s diagnostic software.

Group 3: Modules Trouble

Module Tamper
The control panel registers that someone has triggered the tamper switch on a module.

ROM Check Error
The control panel registers a memory error in a module.

TLM Trouble
A module is unable to access the telephone line.

Fail to Communicate
A module has failed to communicate with the Security Company.

Printer Trouble
The control panel registers a problem with the printer. Check printer for problems (paper jam, no paper, no power, etc.) before calling installer.

AC Failure
Module power failure.

Battery Failure
Module’s battery is disconnected, needs to be recharged, or replaced.

Supply Output
Module has exceeded current limits.

Group 4: Bus Troubles

Missing Keypad
A keypad is no longer communicating with the control panel.

Missing Module
A device no longer communicating with the control panel.

General Failure
No communication between devices and the control panel.

Bus Overload
Too many devices are connected on the Bus.

Bus Communication Error
The Bus is having difficulty communicating with the devices and the control panel.

Group 5: Zone Tamper

The zone or zones that were tampered with will be displayed on the LCD screen.

Group 6: Zone Low Battery

If a wireless device’s battery needs to be replaced, the zone that it is assigned to will be displayed on the LCD screen. Also, the light on the device will flash to indicate this trouble.

Group 7: Zone Fault

A wireless device is no longer communicating with its receiver or a Fire Loop connection trouble is occurring.

Group 8: Clock Loss

The time and date have been reset to the default. This is the only trouble that we recommend that you correct.“Clock Loss [8] to Set” will appear on the LCD screen after you press the [TRBL] button.

To correct the date and time from Normal Mode, enter your [ACCESS CODE], press the [TRBL]button, then follow the instructions below.