We are committed to providing ongoing, high quality service and innovative security solutions to our customers. ADT Security’s monitoring process is all about making it very easy for you to receive alerts and information promptly in the event of an emergency or system error. The great news is you will now receive additional benefits with an immediate FREE upgrade to SMS and email notifications for your low priority and subsistence events. This will not require any changes or upgrades to your existing alarm system. Below you will find our notification processes for your information. ADT Alarm Dispatch Procedures (ADT will take the following actions):
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